Return Policy

Return Policy

Thank you for shopping at www.archiviotessuti.com. Please note that we do not accept returns for purchases made on our website. However, we offer exchanges or store credit in the form of a coupon for eligible items. Please see outlined below, our exchanges and store credit policy in detail:

Exchanges:

If you receive an item in the wrong size or would like to exchange it for another product, we are happy to accommodate your request, subject to availability. Please contact our customer service team at dangelo.atelier@gmail.com within 15 days of receiving your order to initiate the exchange process. 

Store Credit (Coupon):

In some cases, we may provide store credit in the form of a coupon for eligible returns. This store credit can be used towards future purchases on our website. If you believe your item qualifies for store credit, please reach out for further assistance.

Exceptions:

Some items may be excluded from our refund policy, such as customized products, or items on special offer. These cases will be assessed individually.

 

Contact:

If you have any questions or concerns regarding our return policy or if you need assistance with an exchange or store credit, please don't hesitate to contact us at dangelo.atelier@gmail.com. We are here to help.

 

Please note that this return policy may be subject to changes or updates. We recommend reviewing it periodically on our website to stay informed of any modifications.

 

Thank you for choosing Archivio Tessuti. We appreciate your understanding and continued support.